Home › North Carolina › Pitt County › Cypress Glen Retirement Community
Cypress Glen Retirement Community
1000 Hickory Street, Greenville, NC 27858 · CMS Certification Number (CCN) 345512
At a glance
- CMS overall rating
- ★★★★★ 5 of 5
- Health inspection citations
- 1 in the last 3 inspection cycles (0 immediate jeopardy, 0 actual harm, 0 from complaints)
- Fire safety citations
- 3
- Fines (last 3 years)
- 0 fines, total $0
- Payment denials
- 0
- Most recent standard inspection
- August 14, 2025
- Official record
- Medicare Care Compare page for this facility
Source: CMS Nursing Home Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
CMS star ratings
CMS rates every Medicare- and Medicaid-certified nursing home from 1 to 5 stars. Health inspection stars are relative to other homes in the same state: the top 10% get 5 stars and the bottom 20% get 1 star. CMS says to use the ratings together with other information, including a visit. Technical Users’ Guide
| Rating | This facility | North Carolina average | U.S. average |
|---|---|---|---|
| Overall | ★★★★★ 5 of 5 | 2.9 | 3 |
| Health inspections | ★★★★★ 5 of 5 | 2.9 | 2.8 |
| Staffing | ★★★★★ 5 of 5 | 2.7 | 2.9 |
| Quality measures | ★★★★★ 5 of 5 | 3.3 | 3.6 |
| Long-stay quality | Not published Not enough data available to calculate a star rating. | Not published | Not published |
| Short-stay quality | ★★★★★ 5 of 5 | Not published | Not published |
Averages: CMS State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Health inspections
| Inspection cycle | Standard survey date | Health citations | From standard survey | From complaints |
|---|---|---|---|---|
| Cycle 1 (most recent) | August 14, 2025 | 0 | 0 | 0 |
| Cycle 2 | September 19, 2024 | 1 | 1 | 0 |
CMS weighted health inspection score: 2 (lower is better; it counts citation severity, complaints and repeat revisits). Citations from infection control inspections: Not published. How to read these citations
1 health citations across 1 inspection dates, newest first. The letter is CMS’s scope/severity code: A–C means potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, and J–L immediate jeopardy.
September 19, 2024: 1 citation (Standard)
| Severity | Tag | What was cited | Type | Status |
|---|---|---|---|---|
| E | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies | Standard | Deficient, Provider has date of correction Corrected 10/10/2024 |
Source: CMS Health Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Fire safety inspections
3 fire safety citations across 2 inspection dates
| Date | Severity | Tag | What was cited | Status |
|---|---|---|---|---|
| 09/19/2024 | F | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies | Deficient, Provider has date of correction Corrected 10/31/2024 |
| 07/26/2023 | D | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies | Deficient, Provider has date of correction Corrected 10/05/2023 |
| 07/26/2023 | D | K-0341 | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies | Deficient, Provider has date of correction Corrected 10/05/2023 |
Automatic sprinklers in all required areas: Yes. CMS does not count fire safety citations in the health inspection star rating.
Source: CMS Fire Safety Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Penalties
No fines or payment denials published for this facility in the CMS Penalties file (last 3 years).
Source: CMS Penalties: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Staffing
| Measure | This facility | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staff hours per resident per day | 7.29 | 3.85 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.44 | 0.62 | 0.69 |
| LPN/LVN hours per resident per day | 1.05 | Not published | Not published |
| Nurse aide hours per resident per day | 4.8 | Not published | Not published |
| Total nurse staff hours per resident per day, weekends | 6.32 | Not published | Not published |
| RN hours per resident per day, weekends | 0.6 | Not published | Not published |
| Total nursing staff turnover (%) | Staffing data did not meet the criteria required to calculate a turnover measure. | 49 | 45.8 |
| Registered nurse turnover (%) | Staffing data did not meet the criteria required to calculate a turnover measure. | Not published | Not published |
| Administrators who have left | Staffing data did not meet the criteria required to calculate a turnover measure. | Not published | Not published |
Reported hours come from the Payroll-Based Journal (PBJ) staffing data that facilities submit to CMS each quarter.
Source: CMS Provider Information; State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Facility details
- Legal business name
- The United Methodist Retirement Homes, Incorporated
- Ownership type
- Non profit - Corporation
- Chain
- Life Care Services (43 facilities)
- Ownership changed in last 12 months
- No
- Certified beds
- 6
- Average residents per day
- 3.4
- Participates in
- Medicare
- Located inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident and family council
- Resident
- First approved for Medicare/Medicaid
- January 10, 2002
- County/parish
- Pitt
Source: CMS Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Owners and managers reported to CMS
28 ownership and management records
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED | 5% OR GREATER DIRECT OWNERSHIP INTEREST | Organization | 100% | undefined undefined, NaN |
| US BANK, N.A. | 5% OR GREATER SECURITY INTEREST | Organization | NOT APPLICABLE | undefined undefined, NaN |
| DAVISON, JOHN | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ERICKSON, JONATHAN | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| EVANS, SPENCE | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HARRISS, WILLIAM | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| LEE, WOO | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| LITTLE, NANCY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| MARTIN, JAMES | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| PARKER, MACK | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| PATTERSON, GAYNELLE | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SOUTHERN, HARVEY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STEINWEG, KENNETH | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| TAYLOR, SHERYL | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| VAN ANTWERP, NANCY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| DOBSON, STACY | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ERICKSON, JONATHAN | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HARRISS, WILLIAM | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| PARKER, MACK | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SOUTHERN, HARVEY | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| VAN ANTWERP, NANCY | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| LIFE CARE SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | Organization | NOT APPLICABLE | undefined undefined, NaN |
| GONZALEZ RODRIGUEZ, GERARDO | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HAYES, TERRY | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STALLINGS, LAURIE | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| LIFE CARE SERVICES LLC | ADP OF THE SNF | Organization | NOT APPLICABLE | undefined undefined, NaN |
| GONZALEZ RODRIGUEZ, GERARDO | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HAYES, TERRY | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
Source: CMS Ownership: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Check it yourself
- Medicare Care Compare: Cypress Glen Retirement Community. Full inspection reports, quality measures and staffing.
- DHSR Complaint Intake Unit: File a Complaint. The state agency also takes nursing home complaints.
- Ask the facility to show you its most recent inspection report and plan of correction.
Page built from CMS data files processed September 1, 2026 (CMS refreshes monthly). Last checked October 26, 2026. Not a ranking or endorsement.