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Last checked October 25, 2026 · 2,492 nursing homes and 2,174 assisted living licenses in 4 states · CMS data processed September 1, 2026

Home › Louisiana › Caddo Parish › Highland Place Rehab and Nursing Center

Highland Place Rehab and Nursing Center

1736 Irving Place, Shreveport, LA 71101 · CMS Certification Number (CCN) 195350

At a glance

CMS overall rating
★☆☆☆☆ 1 of 5
Health inspection citations
74 in the last 3 inspection cycles (4 immediate jeopardy, 2 actual harm, 32 from complaints)
Fire safety citations
4
Fines (last 3 years)
2 fines, total $294,723
Payment denials
0
Most recent standard inspection
July 24, 2025
Official record
Medicare Care Compare page for this facility

Source: CMS Nursing Home Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

CMS star ratings

CMS rates every Medicare- and Medicaid-certified nursing home from 1 to 5 stars. Health inspection stars are relative to other homes in the same state: the top 10% get 5 stars and the bottom 20% get 1 star. CMS says to use the ratings together with other information, including a visit. Technical Users’ Guide

RatingThis facilityLouisiana averageU.S. average
Overall★☆☆☆☆ 1 of 52.63
Health inspections★☆☆☆☆ 1 of 52.92.8
Staffing★☆☆☆☆ 1 of 5
The accuracy of the staffing data for this measure could not be validated by CMS.
2.42.9
Quality measures★☆☆☆☆ 1 of 52.23.6
Long-stay quality★★★☆☆ 3 of 5Not publishedNot published
Short-stay quality★☆☆☆☆ 1 of 5Not publishedNot published

Averages: CMS State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

Health inspections

Inspection cycleStandard survey dateHealth citationsFrom standard surveyFrom complaints
Cycle 1 (most recent)July 24, 202524209
Cycle 2June 6, 2024391623

CMS weighted health inspection score: 254.25 (lower is better; it counts citation severity, complaints and repeat revisits). Citations from infection control inspections: Not published. How to read these citations

74 health citations across 16 inspection dates, newest first. The letter is CMS’s scope/severity code: A–C means potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, and J–L immediate jeopardy.

May 14, 2026: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 06/19/2026
December 4, 2025: 3 citations (Complaint)
SeverityTagWhat was citedTypeStatus
G F-0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 01/06/2026
D F-0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 01/06/2026
D F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 01/06/2026
July 24, 2025: 20 citations (Standard + Complaint)
SeverityTagWhat was citedTypeStatus
D F-0908 Keep all essential equipment working safely.
Environmental Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0883 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0880 Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0851 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0825 Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
D F-0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0695 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0692 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Standard + Complaint Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0677 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Standard + Complaint Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Standard + Complaint Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0655 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Standard + Complaint Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0628 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Standard + Complaint Deficient, Provider has date of correction
Corrected 08/31/2025
D F-0583 Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
D F-0577 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0565 Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
E F-0552 Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 08/31/2025
April 23, 2025: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0803 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 05/09/2025
April 9, 2025: 2 citations (Complaint)
SeverityTagWhat was citedTypeStatus
E F-0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 05/09/2025
E F-0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 05/09/2025
February 19, 2025: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
E F-0585 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 03/06/2025
February 4, 2025: 6 citations (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 03/06/2025
K F-0835 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 03/06/2025
G F-0697 Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 03/06/2025
D F-0610 Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 03/06/2025
D F-0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 03/06/2025
K F-0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 03/06/2025
December 4, 2024: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
E F-0550 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 12/31/2024
October 3, 2024: 2 citations (Complaint)
SeverityTagWhat was citedTypeStatus
E F-0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 10/28/2024
E F-0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 10/28/2024
August 28, 2024: 4 citations (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0700 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 09/20/2024
D F-0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 09/20/2024
E F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 09/20/2024
D F-0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 09/20/2024
August 14, 2024: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
E F-0943 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 09/05/2024
June 6, 2024: 16 citations (Standard)
SeverityTagWhat was citedTypeStatus
E F-0924 Put firmly secured handrails on each side of hallways.
Environmental Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0880 Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0868 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0757 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0695 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0692 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0677 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
D F-0641 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0565 Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
E F-0558 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/21/2024
March 26, 2024: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0580 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 04/17/2024
March 6, 2024: 2 citations (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 04/19/2024
E F-0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 04/19/2024
December 28, 2023: 2 citations (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 02/11/2024
E F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 02/11/2024
June 8, 2023: 11 citations (Standard)
SeverityTagWhat was citedTypeStatus
D F-0947 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
J F-0835 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Standard Past Non-Compliance
Corrected 05/07/2023
D F-0729 Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
E F-0698 Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
E F-0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
D F-0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
J F-0689 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Standard Past Non-Compliance
Corrected 05/07/2023
E F-0677 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
E F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
D F-0641 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023
D F-0640 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 07/23/2023

Source: CMS Health Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

Fire safety inspections

4 fire safety citations across 2 inspection dates
DateSeverityTagWhat was citedStatus
07/24/2025EK-0331Construct fire resistant interior walls.
Smoke Deficiencies
Deficient, Provider has date of correction
Corrected 08/31/2025
07/24/2025FK-0223Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Deficient, Provider has date of correction
Corrected 08/31/2025
01/16/2025DK-0922Meet requirements for the use and maintenance of medical gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Deficient, Provider has date of correction
Corrected 02/11/2025
01/16/2025DK-0321Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Deficient, Provider has date of correction
Corrected 02/11/2025

Automatic sprinklers in all required areas: Yes. CMS does not count fire safety citations in the health inspection star rating.

Source: CMS Fire Safety Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

Penalties

DateTypeFine amountPayment denial
December 4, 2025Fine$59,163—
February 4, 2025Fine$235,560—

Source: CMS Penalties: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

Staffing

MeasureThis facilityLouisiana averageU.S. average
Total nurse staff hours per resident per dayThe accuracy of the staffing data for this measure could not be validated by CMS.3.763.86
Registered nurse (RN) hours per resident per dayThe accuracy of the staffing data for this measure could not be validated by CMS.0.310.69
LPN/LVN hours per resident per dayThe accuracy of the staffing data for this measure could not be validated by CMS.Not publishedNot published
Nurse aide hours per resident per dayThe accuracy of the staffing data for this measure could not be validated by CMS.Not publishedNot published
Total nurse staff hours per resident per day, weekendsThe accuracy of the staffing data for this measure could not be validated by CMS.Not publishedNot published
RN hours per resident per day, weekendsThe accuracy of the staffing data for this measure could not be validated by CMS.Not publishedNot published
Total nursing staff turnover (%)Staffing data not submitted or invalid for calculating turnover.47.645.8
Registered nurse turnover (%)Staffing data not submitted or invalid for calculating turnover.Not publishedNot published
Administrators who have left1Not publishedNot published

Reported hours come from the Payroll-Based Journal (PBJ) staffing data that facilities submit to CMS each quarter.

Source: CMS Provider Information; State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

Facility details

Legal business name
Irving Place Associates LP
Ownership type
For profit - Corporation
Chain
Wellington Health Care Services (14 facilities)
Ownership changed in last 12 months
No
Certified beds
227
Average residents per day
181.3
Participates in
Medicare and Medicaid
Located inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
First approved for Medicare/Medicaid
September 15, 1995
County/parish
Caddo

Source: CMS Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

Owners and managers reported to CMS

10 ownership and management records
NameRoleTypeOwnership %Since
WELLINGTON HEALTHCARE SERVICES LP5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%undefined undefined, NaN
ANDWELL INVESTMENTS, LLC5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganizationNO PERCENTAGE PROVIDEDundefined undefined, NaN
ANDREWS, JAMES5% OR GREATER INDIRECT OWNERSHIP INTERESTIndividualNO PERCENTAGE PROVIDEDundefined undefined, NaN
BAILEY, TERESAW-2 MANAGING EMPLOYEEIndividualNOT APPLICABLEundefined undefined, NaN
ANDREWS, JAMESCORPORATE DIRECTORIndividualNOT APPLICABLEundefined undefined, NaN
ANDREWS, JAMESCORPORATE OFFICERIndividualNOT APPLICABLEundefined undefined, NaN
KELMAN, MOSHECORPORATE OFFICERIndividualNOT APPLICABLEundefined undefined, NaN
ANDREWS, JAMESOPERATIONAL/MANAGERIAL CONTROLIndividualNOT APPLICABLEundefined undefined, NaN
ELKINS ROAD ASSOCIATES LLCGENERAL PARTNERSHIP INTERESTOrganizationNOT APPLICABLEundefined undefined, NaN
WELLINGTON HEALTHCARE SERVICES LPLIMITED PARTNERSHIP INTERESTOrganizationNOT APPLICABLEundefined undefined, NaN

Source: CMS Ownership: data.cms.gov · data as of September 1, 2026 · last checked October 25, 2026

Check it yourself

Page built from CMS data files processed September 1, 2026 (CMS refreshes monthly). Last checked October 25, 2026. Not a ranking or endorsement.