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Last checked October 26, 2026 · 2,911 nursing homes and 3,257 assisted living licenses in 5 states · CMS data processed September 1, 2026

Home › Florida › Polk County › Lakeland Hills Center

Lakeland Hills Center

610 E Bella Vista Dr, Lakeland, FL 33805 · CMS Certification Number (CCN) 105283

At a glance

CMS overall rating
★★☆☆☆ 2 of 5
Health inspection citations
32 in the last 3 inspection cycles (3 immediate jeopardy, 0 actual harm, 10 from complaints)
Fire safety citations
8
Fines (last 3 years)
1 fine, total $139,373
Payment denials
1
Most recent standard inspection
March 12, 2026
Official record
Medicare Care Compare page for this facility

Source: CMS Nursing Home Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

CMS star ratings

CMS rates every Medicare- and Medicaid-certified nursing home from 1 to 5 stars. Health inspection stars are relative to other homes in the same state: the top 10% get 5 stars and the bottom 20% get 1 star. CMS says to use the ratings together with other information, including a visit. Technical Users’ Guide

RatingThis facilityFlorida averageU.S. average
Overall★★☆☆☆ 2 of 53.33
Health inspections★☆☆☆☆ 1 of 52.92.8
Staffing★☆☆☆☆ 1 of 53.32.9
Quality measures★★★★★ 5 of 54.23.6
Long-stay quality★★★★★ 5 of 5Not publishedNot published
Short-stay quality★★★★☆ 4 of 5Not publishedNot published

Averages: CMS State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Health inspections

Inspection cycleStandard survey dateHealth citationsFrom standard surveyFrom complaints
Cycle 1 (most recent)March 12, 202614131
Cycle 2September 28, 20231789

CMS weighted health inspection score: 178 (lower is better; it counts citation severity, complaints and repeat revisits). Citations from infection control inspections: Not published. How to read these citations

32 health citations across 7 inspection dates, newest first. The letter is CMS’s scope/severity code: A–C means potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, and J–L immediate jeopardy.

April 16, 2026: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 05/16/2026
March 12, 2026: 13 citations (Standard)
SeverityTagWhat was citedTypeStatus
D F-0925 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
Standard Deficient, Provider has date of correction
Corrected 05/16/2026
D F-0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Standard Deficient, Provider has date of correction
Corrected 05/16/2026
D F-0770 Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
E F-0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Standard Deficient, Provider has date of correction
Corrected 05/16/2026
D F-0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
D F-0745 Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
D F-0693 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
D F-0679 Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
D F-0677 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
D F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 05/16/2026
D F-0645 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
D F-0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
D F-0565 Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 04/12/2026
April 11, 2025: 4 citations (Complaint)
SeverityTagWhat was citedTypeStatus
D F-0867 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 06/29/2025
K F-0760 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 05/29/2025
K F-0726 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 05/29/2025
K F-0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 06/29/2025
January 14, 2025: 3 citations (Complaint)
SeverityTagWhat was citedTypeStatus
E F-0908 Keep all essential equipment working safely.
Environmental Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 02/14/2025
D F-0656 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 02/14/2025
D F-0584 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 02/14/2025
August 12, 2024: 1 citation (Complaint)
SeverityTagWhat was citedTypeStatus
F F-0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 09/11/2024
September 28, 2023: 9 citations (Standard + Complaint)
SeverityTagWhat was citedTypeStatus
F F-0880 Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
E F-0865 Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
D F-0759 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
D F-0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
D F-0692 Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
D F-0684 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Complaint Deficient, Provider has date of correction
Corrected 10/28/2023
D F-0645 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
D F-0644 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
E F-0565 Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Standard Deficient, Provider has date of correction
Corrected 10/28/2023
August 19, 2021: 1 citation (Standard)
SeverityTagWhat was citedTypeStatus
D F-0759 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Standard Deficient, Provider has date of correction
Corrected 09/19/2021

Source: CMS Health Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Fire safety inspections

8 fire safety citations across 3 inspection dates
DateSeverityTagWhat was citedStatus
03/12/2026DK-0920Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Deficient, Provider has date of correction
Corrected 04/12/2026
03/12/2026DK-0372Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Deficient, Provider has date of correction
Corrected 05/16/2026
03/12/2026DK-0351Install an approved automatic sprinkler system.
Smoke Deficiencies
Deficient, Provider has date of correction
Corrected 04/12/2026
09/28/2023DK-0521Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Deficient, Provider has date of correction
Corrected 10/28/2023
09/28/2023DK-0372Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Deficient, Provider has date of correction
Corrected 10/28/2023
08/19/2021DK-0923Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Deficient, Provider has date of correction
Corrected 09/19/2021
08/19/2021DK-0321Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Deficient, Provider has date of correction
Corrected 09/19/2021
08/19/2021DK-0293Have properly located and lighted "Exit" signs.
Egress Deficiencies
Deficient, Provider has date of correction
Corrected 09/19/2021

Automatic sprinklers in all required areas: Yes. CMS does not count fire safety citations in the health inspection star rating.

Source: CMS Fire Safety Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Penalties

DateTypeFine amountPayment denial
April 11, 2025Fine$139,373—
April 11, 2025Payment Denial—Starting June 12, 2025, 17 days

Source: CMS Penalties: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Staffing

MeasureThis facilityFlorida averageU.S. average
Total nurse staff hours per resident per day3.213.823.86
Registered nurse (RN) hours per resident per day0.390.730.69
LPN/LVN hours per resident per day0.79Not publishedNot published
Nurse aide hours per resident per day2.04Not publishedNot published
Total nurse staff hours per resident per day, weekends3.04Not publishedNot published
RN hours per resident per day, weekends0.25Not publishedNot published
Total nursing staff turnover (%)50.941.445.8
Registered nurse turnover (%)80Not publishedNot published
Administrators who have left3Not publishedNot published

Reported hours come from the Payroll-Based Journal (PBJ) staffing data that facilities submit to CMS each quarter.

Source: CMS Provider Information; State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Facility details

Legal business name
Lakeland Hills Rehabilitation Center, LLC
Ownership type
For profit - Limited Liability company
Chain
Hearthstone Senior Communities (8 facilities)
Ownership changed in last 12 months
No
Certified beds
120
Average residents per day
114.3
Participates in
Medicare and Medicaid
Located inside a hospital
No
Continuing care retirement community
No
Resident and family council
Both
First approved for Medicare/Medicaid
December 1, 1974
County/parish
Polk

Source: CMS Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Owners and managers reported to CMS

19 ownership and management records
NameRoleTypeOwnership %Since
LAKELAND HILLS REHABILITATION CENTER, LLC5% OR GREATER DIRECT OWNERSHIP INTERESTOrganization100%undefined undefined, NaN
HEARTHSTONE SENIOR COMMUNITIES, INC.5% OR GREATER INDIRECT OWNERSHIP INTERESTOrganization100%undefined undefined, NaN
GARNER, ALVINCORPORATE OFFICERIndividualNOT APPLICABLEundefined undefined, NaN
JAFFE, HOWARDCORPORATE OFFICERIndividualNOT APPLICABLEundefined undefined, NaN
ROMBOLD, LORICORPORATE OFFICERIndividualNOT APPLICABLEundefined undefined, NaN
WYATT, BRIANCORPORATE OFFICERIndividualNOT APPLICABLEundefined undefined, NaN
CONSULTING SUPPORT SERVICES, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationNOT APPLICABLEundefined undefined, NaN
FACILITY SUPPORT COMPANY, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationNOT APPLICABLEundefined undefined, NaN
KANE FINANCIAL SERVICES, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationNOT APPLICABLEundefined undefined, NaN
THEMIS HEALTH MANAGEMENT, LLCOPERATIONAL/MANAGERIAL CONTROLOrganizationNOT APPLICABLEundefined undefined, NaN
BOWDEN, DESTINYOPERATIONAL/MANAGERIAL CONTROLIndividualNOT APPLICABLEundefined undefined, NaN
KUHLMEYER, RICHARDOPERATIONAL/MANAGERIAL CONTROLIndividualNOT APPLICABLEundefined undefined, NaN
CONSULTING SUPPORT SERVICES, LLCADP OF THE SNFOrganizationNOT APPLICABLEundefined undefined, NaN
FACILITY SUPPORT COMPANY, LLCADP OF THE SNFOrganizationNOT APPLICABLEundefined undefined, NaN
KANE FINANCIAL SERVICES, LLCADP OF THE SNFOrganizationNOT APPLICABLEundefined undefined, NaN
SELECT REHABILITATION, LLCADP OF THE SNFOrganizationNOT APPLICABLEundefined undefined, NaN
THEMIS HEALTH MANAGEMENT, LLCADP OF THE SNFOrganizationNOT APPLICABLEundefined undefined, NaN
BOWDEN, DESTINYADP OF THE SNFIndividualNOT APPLICABLEundefined undefined, NaN
KUHLMEYER, RICHARDADP OF THE SNFIndividualNOT APPLICABLEundefined undefined, NaN

Source: CMS Ownership: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Check it yourself

Page built from CMS data files processed September 1, 2026 (CMS refreshes monthly). Last checked October 26, 2026. Not a ranking or endorsement.