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Mountain View Health & Rehabilitation

1600 Muchison Rd, El Paso, TX 79902 · CMS Certification Number (CCN) 455471

At a glance

CMS overall rating: ★☆☆☆☆ 1 of 5
Health inspection citations: 72 in the last 3 inspection cycles (5 immediate jeopardy, 0 actual harm, 42 from complaints)
Fire safety citations: 14
Fines (last 3 years): 3 fines, total $123,186
Payment denials: 1
Most recent standard inspection: March 26, 2026
Official record: Medicare Care Compare page for this facility

Source: CMS Nursing Home Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

CMS star ratings

CMS rates every Medicare- and Medicaid-certified nursing home from 1 to 5 stars. Health inspection stars are relative to other homes in the same state: the top 10% get 5 stars and the bottom 20% get 1 star. CMS says to use the ratings together with other information, including a visit. Technical Users’ Guide

Rating	This facility	Texas average	U.S. average
Overall	★☆☆☆☆ 1 of 5	2.7	3
Health inspections	★☆☆☆☆ 1 of 5	2.8	2.8
Staffing	★☆☆☆☆ 1 of 5	1.9	2.9
Quality measures	★★★☆☆ 3 of 5	3.7	3.6
Long-stay quality	★★★★☆ 4 of 5	Not published	Not published
Short-stay quality	★★★☆☆ 3 of 5	Not published	Not published

Averages: CMS State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Health inspections

Inspection cycle	Standard survey date	Health citations	From standard survey	From complaints
Cycle 1 (most recent)	March 26, 2026	29	11	19
Cycle 2	December 19, 2024	32	9	23

CMS weighted health inspection score: 218 (lower is better; it counts citation severity, complaints and repeat revisits). Citations from infection control inspections: Not published. How to read these citations

72 health citations across 17 inspection dates, newest first. The letter is CMS’s scope/severity code: A–C means potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, and J–L immediate jeopardy.

July 2, 2026: 4 citations (Complaint)

Severity	Tag	What was cited	Type	Status
E	F-0850	Hire a qualified full-time social worker in a facility with more than 120 beds. Administration Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 07/03/2026
D	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 07/03/2026
D	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 07/03/2026
D	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 07/03/2026

April 9, 2026: 1 citation (Complaint)

Severity	Tag	What was cited	Type	Status
E	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 04/10/2026

March 26, 2026: 11 citations (Standard)

Severity	Tag	What was cited	Type	Status
E	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
E	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0810	Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0687	Provide appropriate foot care. Quality of Life and Care Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026
D	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies	Standard	Deficient, Provider has date of correction Corrected 03/27/2026

February 18, 2026: 4 citations (Complaint)

Severity	Tag	What was cited	Type	Status
E	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 02/18/2026
E	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 02/19/2026
E	F-0657	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 02/19/2026
D	F-0561	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 02/19/2026

November 17, 2025: 4 citations (Complaint)

Severity	Tag	What was cited	Type	Status
D	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 11/18/2025
J	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies	Complaint	Past Non-Compliance
D	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 11/18/2025
J	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies	Complaint	Past Non-Compliance

September 5, 2025: 6 citations (Complaint)

Severity	Tag	What was cited	Type	Status
E	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/06/2025
D	F-0740	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/06/2025
D	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/06/2025
D	F-0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/06/2025
D	F-0620	Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. Resident Rights Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/06/2025
D	F-0572	Give residents a notice of rights, rules, services and charges. Resident Rights Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/06/2025

August 12, 2025: 1 citation (Complaint)

Severity	Tag	What was cited	Type	Status
D	F-0926	Have policies on smoking. Environmental Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 08/13/2025

May 5, 2025: 5 citations (Complaint)

Severity	Tag	What was cited	Type	Status
J	F-0849	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/06/2025
J	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/06/2025
D	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/06/2025
D	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/06/2025
J	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/06/2025

April 24, 2025: 2 citations (Complaint)

Severity	Tag	What was cited	Type	Status
D	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 04/25/2025
D	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 04/25/2025

December 19, 2024: 9 citations (Standard)

Severity	Tag	What was cited	Type	Status
E	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
D	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
E	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
D	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
D	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
D	F-0694	Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
E	F-0583	Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
E	F-0576	Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025
E	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies	Standard	Deficient, Provider has date of correction Corrected 01/13/2025

September 6, 2024: 2 citations (Complaint)

Severity	Tag	What was cited	Type	Status
D	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/20/2024
D	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/20/2024

May 9, 2024: 3 citations (Complaint)

Severity	Tag	What was cited	Type	Status
E	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/10/2024
D	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/10/2024
E	F-0604	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 05/10/2024

January 29, 2024: 1 citation (Complaint)

Severity	Tag	What was cited	Type	Status
D	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 02/13/2024

December 22, 2023: 1 citation (Complaint)

Severity	Tag	What was cited	Type	Status
E	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 01/01/2024

December 13, 2023: 5 citations (Complaint)

Severity	Tag	What was cited	Type	Status
D	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 12/29/2023
D	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 12/29/2023
D	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 12/29/2023
D	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 12/29/2023
D	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 12/29/2023

November 9, 2023: 10 citations (Standard)

Severity	Tag	What was cited	Type	Status
E	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
E	F-0804	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
D	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
E	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
E	F-0692	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
E	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
E	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
E	F-0604	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
D	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023
D	F-0551	Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies	Standard	Deficient, Provider has date of correction Corrected 11/29/2023

September 6, 2023: 3 citations (Complaint)

Severity	Tag	What was cited	Type	Status
D	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/11/2023
C	F-0732	Post nurse staffing information every day. Nursing and Physician Services Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/11/2023
D	F-0551	Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies	Complaint	Deficient, Provider has date of correction Corrected 09/11/2023

Source: CMS Health Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Fire safety inspections

14 fire safety citations across 3 inspection dates

Date	Severity	Tag	What was cited	Status
03/26/2026	F	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies	Deficient, Provider has date of correction Corrected 04/17/2026
03/26/2026	C	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies	Deficient, Provider has date of correction Corrected 04/17/2026
03/26/2026	E	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies	Deficient, Provider has date of correction Corrected 04/17/2026
03/26/2026	E	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies	Deficient, Provider has date of correction Corrected 04/17/2026
03/26/2026	E	K-0344	Have an alternate power supply for its alarm system. Smoke Deficiencies	Deficient, Provider has date of correction Corrected 04/17/2026
12/19/2024	F	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies	Deficient, Provider has date of correction Corrected 01/17/2025
12/19/2024	C	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies	Deficient, Provider has date of correction Corrected 01/17/2025
12/19/2024	E	K-0511	Have properly installed electrical wiring and gas equipment. Services Deficiencies	Deficient, Provider has date of correction Corrected 01/17/2025
12/19/2024	F	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies	Deficient, Provider has date of correction Corrected 05/21/2025
12/19/2024	F	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies	Deficient, Provider has date of correction Corrected 01/17/2025
12/19/2024	E	K-0341	Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies	Deficient, Provider has date of correction Corrected 01/17/2025
12/19/2024	F	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies	Deficient, Provider has date of correction Corrected 01/17/2025
12/19/2024	K	K-0211	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies	Deficient, Provider has date of correction Corrected 01/17/2025
11/09/2023	C	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies	Deficient, Provider has date of correction Corrected 11/29/2023

Automatic sprinklers in all required areas: Yes. CMS does not count fire safety citations in the health inspection star rating.

Source: CMS Fire Safety Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Penalties

Date	Type	Fine amount	Payment denial
November 17, 2025	Fine	$8,281	—
April 24, 2025	Fine	$66,860	—
January 16, 2025	Fine	$48,045	—
January 16, 2025	Payment Denial	—	Starting April 16, 2025, 35 days

Source: CMS Penalties: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Staffing

Measure	This facility	Texas average	U.S. average
Total nurse staff hours per resident per day	3.37	3.39	3.86
Registered nurse (RN) hours per resident per day	0.44	0.43	0.69
LPN/LVN hours per resident per day	0.82	Not published	Not published
Nurse aide hours per resident per day	2.1	Not published	Not published
Total nurse staff hours per resident per day, weekends	2.86	Not published	Not published
RN hours per resident per day, weekends	0.12	Not published	Not published
Total nursing staff turnover (%)	95.9	55.3	45.8
Registered nurse turnover (%)	100	Not published	Not published
Administrators who have left	2	Not published	Not published

Reported hours come from the Payroll-Based Journal (PBJ) staffing data that facilities submit to CMS each quarter.

Source: CMS Provider Information; State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Facility details

Legal business name: El Paso III Enterprises, LLC
Ownership type: For profit - Limited Liability company
Chain: Creative Solutions in Healthcare (149 facilities)
Ownership changed in last 12 months: No
Certified beds: 187
Average residents per day: 133.5
Participates in: Medicare and Medicaid
Located inside a hospital: No
Continuing care retirement community: No
Resident and family council: Resident
First approved for Medicare/Medicaid: April 15, 1982
County/parish: El Paso

Source: CMS Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Owners and managers reported to CMS

4 ownership and management records

Name	Role	Type	Ownership %	Since
HUGGINS, LINDA	W-2 MANAGING EMPLOYEE	Individual	NOT APPLICABLE	undefined undefined, NaN
CREATIVE SOLUTIONS IN HEALTHCARE INC	OPERATIONAL/MANAGERIAL CONTROL	Organization	NOT APPLICABLE	undefined undefined, NaN
BLAKE, GARY	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	undefined undefined, NaN
BLAKE, MALISA	OPERATIONAL/MANAGERIAL CONTROL	Individual	NOT APPLICABLE	undefined undefined, NaN

Source: CMS Ownership: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026

Check it yourself

Medicare Care Compare: Mountain View Health & Rehabilitation. Full inspection reports, quality measures and staffing.
HHSC long-term care complaint portal (TULIP). The state agency also takes nursing home complaints.
Ask the facility to show you its most recent inspection report and plan of correction.

Page built from CMS data files processed September 1, 2026 (CMS refreshes monthly). Last checked October 26, 2026. Not a ranking or endorsement.