Home › North Carolina › Guilford County › Westchester Manor at Providence Place
Westchester Manor at Providence Place
1795 Westchester Drive, High Point, NC 27262 · CMS Certification Number (CCN) 345090
At a glance
- CMS overall rating
- ★★★☆☆ 3 of 5
- Health inspection citations
- 7 in the last 3 inspection cycles (0 immediate jeopardy, 1 actual harm, 2 from complaints)
- Fire safety citations
- 12
- Fines (last 3 years)
- 1 fine, total $8,018
- Payment denials
- 0
- Most recent standard inspection
- July 24, 2025
- Official record
- Medicare Care Compare page for this facility
Source: CMS Nursing Home Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
CMS star ratings
CMS rates every Medicare- and Medicaid-certified nursing home from 1 to 5 stars. Health inspection stars are relative to other homes in the same state: the top 10% get 5 stars and the bottom 20% get 1 star. CMS says to use the ratings together with other information, including a visit. Technical Users’ Guide
| Rating | This facility | North Carolina average | U.S. average |
|---|---|---|---|
| Overall | ★★★☆☆ 3 of 5 | 2.9 | 3 |
| Health inspections | ★★★☆☆ 3 of 5 | 2.9 | 2.8 |
| Staffing | ★★★★☆ 4 of 5 | 2.7 | 2.9 |
| Quality measures | ★★☆☆☆ 2 of 5 | 3.3 | 3.6 |
| Long-stay quality | ★☆☆☆☆ 1 of 5 | Not published | Not published |
| Short-stay quality | ★★☆☆☆ 2 of 5 | Not published | Not published |
Averages: CMS State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Health inspections
| Inspection cycle | Standard survey date | Health citations | From standard survey | From complaints |
|---|---|---|---|---|
| Cycle 1 (most recent) | July 24, 2025 | 5 | 5 | 0 |
| Cycle 2 | May 23, 2024 | 2 | 1 | 2 |
CMS weighted health inspection score: 26 (lower is better; it counts citation severity, complaints and repeat revisits). Citations from infection control inspections: Not published. How to read these citations
7 health citations across 2 inspection dates, newest first. The letter is CMS’s scope/severity code: A–C means potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, and J–L immediate jeopardy.
July 24, 2025: 5 citations (Standard)
| Severity | Tag | What was cited | Type | Status |
|---|---|---|---|---|
| E | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies | Standard | Deficient, Provider has date of correction Corrected 08/22/2025 |
| E | F-0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies | Standard | Deficient, Provider has date of correction Corrected 08/22/2025 |
| D | F-0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies | Standard | Deficient, Provider has date of correction Corrected 08/22/2025 |
| D | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies | Standard | Deficient, Provider has date of correction Corrected 08/22/2025 |
| D | F-0558 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies | Standard | Deficient, Provider has date of correction Corrected 08/22/2025 |
May 23, 2024: 2 citations (Standard + Complaint)
| Severity | Tag | What was cited | Type | Status |
|---|---|---|---|---|
| G | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies | Complaint | Deficient, Provider has date of correction Corrected 06/11/2024 |
| B | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies | Standard + Complaint | Deficient, Provider has plan of correction Corrected 06/10/2024 |
Source: CMS Health Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Fire safety inspections
12 fire safety citations across 2 inspection dates
| Date | Severity | Tag | What was cited | Status |
|---|---|---|---|---|
| 05/23/2024 | D | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 05/23/2024 | D | K-0916 | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 05/23/2024 | D | K-0781 | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 05/23/2024 | D | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 05/23/2024 | D | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 05/23/2024 | D | K-0351 | Install an approved automatic sprinkler system. Smoke Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 05/23/2024 | D | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 05/23/2024 | D | K-0225 | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies | Deficient, Provider has date of correction Corrected 07/19/2024 |
| 02/23/2023 | D | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies | Deficient, Provider has date of correction Corrected 04/30/2023 |
| 02/23/2023 | F | K-0911 | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies | Deficient, Provider has date of correction Corrected 04/30/2023 |
| 02/23/2023 | D | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies | Deficient, Provider has date of correction Corrected 04/30/2023 |
| 02/23/2023 | D | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies | Deficient, Provider has date of correction Corrected 04/30/2023 |
Automatic sprinklers in all required areas: Yes. CMS does not count fire safety citations in the health inspection star rating.
Source: CMS Fire Safety Deficiencies: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Penalties
| Date | Type | Fine amount | Payment denial |
|---|---|---|---|
| May 23, 2024 | Fine | $8,018 | — |
Source: CMS Penalties: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Staffing
| Measure | This facility | North Carolina average | U.S. average |
|---|---|---|---|
| Total nurse staff hours per resident per day | 4.84 | 3.85 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.49 | 0.62 | 0.69 |
| LPN/LVN hours per resident per day | 1.2 | Not published | Not published |
| Nurse aide hours per resident per day | 3.15 | Not published | Not published |
| Total nurse staff hours per resident per day, weekends | 4.7 | Not published | Not published |
| RN hours per resident per day, weekends | 0.37 | Not published | Not published |
| Total nursing staff turnover (%) | 39.5 | 49 | 45.8 |
| Registered nurse turnover (%) | 42.9 | Not published | Not published |
| Administrators who have left | 0 | Not published | Not published |
Reported hours come from the Payroll-Based Journal (PBJ) staffing data that facilities submit to CMS each quarter.
Source: CMS Provider Information; State and US Averages: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Facility details
- Legal business name
- Providence Place, LLC
- Ownership type
- Non profit - Corporation
- Chain
- Everyage Senior Living (3 facilities)
- Ownership changed in last 12 months
- No
- Certified beds
- 129
- Average residents per day
- 118.9
- Participates in
- Medicare and Medicaid
- Located inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident and family council
- Resident
- First approved for Medicare/Medicaid
- May 1, 1973
- County/parish
- Guilford
Source: CMS Provider Information: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Owners and managers reported to CMS
79 ownership and management records
| Name | Role | Type | Ownership % | Since |
|---|---|---|---|---|
| EVERYAGE | 5% OR GREATER SECURITY INTEREST | Organization | NOT APPLICABLE | undefined undefined, NaN |
| ABERNETHY, JULIUS | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ALCORN, GREGORY | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| BOLICK, LAWRENCE | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| BRANCH, ANTHONY | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| CLAPP, KENNETH | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ERDMAN, CHARLES | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| GILLIAM, JEFFREY J | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| GRAY, PAUL | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HORTON, MICHELLE | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HOWELL, PARKER | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| JONES, TAMMY | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| MADDOX, LAMONT | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| MARCH, MILLS | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| REIMANN, AIMEE | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SMITH, SHANE | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STONE, SUSAN | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STREET, JODY | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SULLIVAN, DIANA | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SYRIA, LEE | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| THIE, RONALD | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| TOBIN, CORY | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| WILEY, MARGARET | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| WOOD, KATHY | MANAGING CONTROL - GOVERNING BODY | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ABERNETHY, JULIUS | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ALCORN, GREGORY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| BOLICK, LAWRENCE | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| BRANCH, ANTHONY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| CLAPP, KENNETH | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ERDMAN, CHARLES | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| GILLIAM, JEFFREY J | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| GRAY, PAUL | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HORTON, MICHELLE | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HOWELL, PARKER | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| MADDOX, LAMONT | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| MARCH, MILLS | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SMITH, SHANE | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STONE, SUSAN | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STREET, JODY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SULLIVAN, DIANA | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| THIE, RONALD | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| TOBIN, CORY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| WILEY, MARGARET | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| WOOD, KATHY | CORPORATE DIRECTOR | Individual | NOT APPLICABLE | undefined undefined, NaN |
| JONES, TAMMY | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| REIMANN, AIMEE | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SLOAN, HEATHER | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SYRIA, LEE | CORPORATE OFFICER | Individual | NOT APPLICABLE | undefined undefined, NaN |
| EVERYAGE | OPERATIONAL/MANAGERIAL CONTROL | Organization | NOT APPLICABLE | undefined undefined, NaN |
| CUTTS, DAWN | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| JONES, TAMMY | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| NILES, MARIA | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| REIMANN, AIMEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SYRIA, LEE | OPERATIONAL/MANAGERIAL CONTROL | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SYRIA, LEE | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| EVERYAGE | ADP OF THE SNF | Organization | NOT APPLICABLE | undefined undefined, NaN |
| ABERNETHY, JULIUS | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ALCORN, GREGORY | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| BOLICK, LAWRENCE | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| BRANCH, ANTHONY | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| CLAPP, KENNETH | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| CUTTS, DAWN | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| ERDMAN, CHARLES | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| GILLIAM, JEFFREY J | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| GRAY, PAUL | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HORTON, MICHELLE | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| HOWELL, PARKER | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| MADDOX, LAMONT | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| MARCH, MILLS | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| NILES, MARIA | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SLADE-HARTMAN, VENEZELA | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SMITH, SHANE | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STONE, SUSAN | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| STREET, JODY | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| SULLIVAN, DIANA | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| THIE, RONALD | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| TOBIN, CORY | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| WILEY, MARGARET | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
| WOOD, KATHY | ADP OF THE SNF | Individual | NOT APPLICABLE | undefined undefined, NaN |
Source: CMS Ownership: data.cms.gov · data as of September 1, 2026 · last checked October 26, 2026
Check it yourself
- Medicare Care Compare: Westchester Manor at Providence Place. Full inspection reports, quality measures and staffing.
- DHSR Complaint Intake Unit: File a Complaint. The state agency also takes nursing home complaints.
- Ask the facility to show you its most recent inspection report and plan of correction.
Page built from CMS data files processed September 1, 2026 (CMS refreshes monthly). Last checked October 26, 2026. Not a ranking or endorsement.